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Musculoskeletal Management Program Provider Education Webinars

January 22, 2024

In keeping with our commitment of promoting continuous quality improvement for services provided to Wellcare members, effective March 1, 2024, Wellcare has entered into an agreement with National Imaging Associates, Inc. (NIA)* to implement a Musculoskeletal (MSK) Management Program. This program includes prior authorization for non-emergent Musculoskeletal (MSK) procedures including: outpatient, Interventional Pain Management services (IPM); and inpatient and outpatient hip, knee, shoulder, lumbar and cervical spine surgeries. This decision is consistent with industry-wide efforts to ensure clinically appropriate quality of care and to manage the increasing utilization of these services.

Wellcare (Louisiana) and NIA welcome providers to attend an upcoming provider education webinar on the NIA MSK Management Program prior authorization process.

Download the full MSK Management Program Webinar schedule (PDF)

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Y0020_WCM_134133E_M Last Updated On: 1/24/2024
On April 22, 2024, UnitedHealth Group issued a press release, providing an update on the Change Healthcare cybersecurity incident that occurred on Feb. 21, 2024. Given the size of the data impacted, the investigation to determine whose data is impacted is expected to take several months. UnitedHealth Group believes this situation will impact “a substantial proportion of people in America” and is offering immediate credit monitoring and identity protection services, as well as a dedicated contact center to address questions. Visit Change Healthcare Cyberattack Support and/or reach out to the contact center at 1-866-262-5342 regarding any questions.