Providers, this is a reminder that Ascension Complete has changed its name to Wellcare Complete, a product of Wellcare by Allwell.
Wellcare Complete is a Medicare Advantage Prescription Drug plan offered in multiple services areas. These plans are complete with extra benefits offering more value. They will continue to offer access to the Ascension network of doctors, specialists and more. All of your patients, our members, have been notified by mail and email.
Here’s some important information to keep in mind about the transition:
- Wellcare Complete providers have their own Secure Provider Portal they can use to verify eligibility, process claims and complete any other transactions.
- Wellcare Complete has a new Provider Services phone number: 1-800-977-7522.
- All Ascension Complete member ID cards became invalid starting January 1, 2024. Please verify member eligibility before each visit.
- The Wellcare Complete brand name will appear on all member ID cards issued in 2024.
Learn more about Wellcare Complete (PDF)
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If you have questions, please contact your Provider Engagement Administrator, call Wellcare Provider Services at 1-800-977-7522 or visit Wellcare Complete . Stay up to date on Wellcare provider notices by reviewing and bookmarking Provider Bulletins.
