10/8/2026
Share trusted health education and community resources with your patients
In recognition of National Health Literacy Month, several resources are available to help patients better understand their health, manage chronic conditions, and connect with community support services. Physicians, practitioners and other providers are encouraged to share these resources with patients and caregivers to support health literacy, engagement, and self-care.
Krames Online Patient Education Library
Physicians, practitioners and other providers can use the Krames Online Patient Education Library to support patient counseling and reinforce key health messages. Resources are available at WellcareMedicare.KramesOnline.com.
Topics Include:
- Atención preventiva
- Chronic disease management
- Maternal health
- Behavioral health
- General wellness
These materials can be used during patient interactions or shared as follow-up resources to reinforce key health messages and support self-care.
Language Assistance Program
Physicians, practitioners and other providers can access language assistance services to help patients better understand their care and support meaningful communication between providers and patients, including those who:
- Have limited English proficiency
- Have limited reading skills
- Are deaf or hard of hearing
- Need communication support because of cultural or linguistic needs
No-cost interpreter services
No-cost interpreter services are available in more than 150 languages by calling 866-999-3945, Monday through Friday, 8 a.m. to 5 p.m. Pacific time. For in-person or video interpreters, request services at least five business days in advance and allow 10 business days for sign language interpreter requests.
Cultural competency resources
Physicians, practitioners and other providers are encouraged to take the no-cost cultural competency trainings offered by the Office of Minority Health. These training programs can help providers better serve diverse patient populations.
Using health literacy, language assistance, and patient education resources can help patients better understand their care, support informed decision-making, and improve engagement with treatment plans.
Additional resources
- Plain Language at National Institutes of Health
- Language Assistance Program services and health literacy training
- Everyday Words for Public Health Communications
This information applies to Physicians and Practitioners, Independent Practice Associations (IPAs), Hospitals, Ancillary Providers, and Behavioral Health Providers.
