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23-205m Updated Guide to Improve Health Outcomes

Use the toolkit for general information about performance measures, access standards and more

The toolkit offers a list of topics shown below that can help with quality patient care. The topics are broken into subtopics and may include links and useful tools to support your practice.

  • Health care performance measurement systems
  • Performance measures
  • Timely access to appointments and after-hours care
  • Quality improvement activities
  • Resources to improve patient experience
  • Quality Improvement resources online

Easy online access

View the toolkit or download a copy: Improve Health Outcomes: A Guide for Providers (PDF)

Información adicional

If you have questions regarding the information contained in this update, contact Provider Services at 866‑999‑3945.

This information applies to Physicians, Hospitals, Ancillary Providers and Independent Practice Associations.

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Y0020_WCM_100876E Last Updated On: 2/9/2024
On April 22, 2024, UnitedHealth Group issued a press release, providing an update on the Change Healthcare cybersecurity incident that occurred on Feb. 21, 2024. Given the size of the data impacted, the investigation to determine whose data is impacted is expected to take several months. UnitedHealth Group believes this situation will impact “a substantial proportion of people in America” and is offering immediate credit monitoring and identity protection services, as well as a dedicated contact center to address questions. Visit Change Healthcare Cyberattack Support and/or reach out to the contact center at 1-866-262-5342 regarding any questions.

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